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  • Bob Mace

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    On the Cover: Growing an Association
    Advancing the interests and skills of torque-converter remanufacturers, the TCRA board at the association’s 2018 Seminar and meetings in Coral Gables, Fla. Consists of: Front: Brad Gilbert, High Torqe. Front row: President Martin Brooks, Aceomatic Transmissions, New Zealand; Eric Saxberg, Saxco Torque Converter; Chris Horbach, BorgWarner; and Jerry Ward, DACCO. Back row: Mike Cargill, Transtar Industries; Raffi Paviljian, International Torque Converters; Tim Prugh, CVC; Jeff Stuck, Certified Transmission; and Rick Morris, Professional Transmission and Converter.
    Page 14

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  • Ricardo Delivers 100th Unit for BMW Racer
    Sunday, July 1, 2018 12:00 AM
    Ricardo’s history of more than 20 years in design, development and worldwide supply of GT3 motorsports transmissions has reached a milestone: the 100th delivery for the BMW M6 GT3 race car developed with BMW M Motorsport.
  • TCRA: Growing an Association
    Sunday, July 1, 2018 12:00 AM
    At the recent Torque Converter Rebuilders Association (TCRA) seminar in Coral Gables, Fla., we sat down with the board of directors to discuss the organization, its member and its objectives. We started the conversation with the observation, “There was a time not too long ago when transmission builders would blame the converter for nearly every problem that cropped up after a rebuild.”
  • Preferred Transmissions Plus, Oregon, Ohio
    Sunday, July 1, 2018 12:00 AM
    After more than a quarter-century of rebuilding, with self-awareness that this was the time to make the move, and with strong spousal encouragement, Dean Rhodes opened Preferred Transmissions Plus in 2011 in Oregon, Ohio, near Toledo.
  • The transmission lab: UTI Opens N.J. Campus for Training Techs
    Sunday, July 1, 2018 12:00 AM
    Universal Technical Institute has opened enrollment at its new campus in Bloomfield, N.J., with classes to begin in the fall. Students will train for high-tech, in-demand jobs as skilled automotive and diesel technicians. The 108,000-sq.-ft. facility will offer hands-on training for 800 students in programs of 11-18 months. UTI has 12 campuses nationwide.
  • Handling Hard Parts
    Friday, June 1, 2018 12:00 AM
    Before the days of specialized transmission parts distributors, retail rebuilders in need of hard parts often sourced from local salvage yards. Today, retail rebuilders and full-scale remanufacturing companies can easily place bulk orders or conveniently shop online for their parts needs. Behind the scenes are organizations like Buffalo Engine Components (BEC) in Buffalo, N.Y. The company that started supplying engine cores and components in 1980 has become, the company says, “one of, if not the largest supplier of ‘good used’ and core transmission parts to the aftermarket.”
  • Programming Not Included - Did the original transmission really need to be replaced?
    Sunday, July 1, 2018 12:00 AM
    A customer recently brought his 2011 Ford F-150 into our facility after a general-repair shop (not a specialized transmission shop) had just installed a used transmission. His truck was a 4WD vehicle equipped with a 5.0L engine and 6R80 transmission. When the customer picked up the truck from the previous shop he was told that the transmission was installed and everything was fine, but it still needed to be programmed (the shop didn’t have the equipment to perform this important step).
  • Technically Speaking: The Variable Line Pressure Solenoid
    Sunday, July 1, 2018 12:00 AM
    The 41TES and the 42RLE-VLPS are known to produce a “Line Pressure to High” code P0869 due to defective TCM/PCM’s immediately after a 2-3 shift. When this call comes in on our help line, we ask the tech involved to run some tests so we can be certain that a defective computer is the cause. Being a pattern failure, a repair tech can be as costly as buying a computer that doesn’t fix the problem and makes for a bad day.
  • The Importance of a Positive Seal: 722.6 Issues
    Sunday, July 1, 2018 12:00 AM
    There are at least two major issues that are caused by the lack of a positive seal in 722.6 converters. One issue is the shutter on TCC apply and the other is insufficient or no cooler flow. These seemingly unrelated complaints share a common cause, but the cause-and-effect relationships are quite different.
  • Friday, June 1, 2018 12:00 AM
    A 2008 Honda Accord using the B97A transmission behind a 3.5L engine was brought to Newmarket Transmissions from a general repair shop to be rebuilt. They had changed the radiator and when topping off fluids, they noticed the “strawberry milkshake” condition of the transmission fluid. The radiator was also contaminated with the milkshake condition.
  • Suggestion: Use drop caps for each numeral of the 12 items
    Sunday, July 1, 2018 12:00 AM
    Deeply connected, trust-based, and authentic customer relationships are hard to come by. When you know how to create these relationships with your customers, you’ll win their loyalty, earn referrals and enjoy repeat business for years to come.
  • Millennial Marketing Can Be Awesome for Your Business
    Sunday, July 1, 2018 12:00 AM
    Encountering a millennial in the workplace is pretty normal for most of us now, depending on the industry. If you’re in a business that utilizes technology, then there’s a bigger chance you’re surrounded by millennials – or maybe you’re a millennial yourself. If you’re in the automotive or machining industry, it may be different. Regardless of your industry, you probably have people talking about millennials whether it’s good or bad, true or false, right or wrong, the stereotypes are out there in full force.
  • Are Customers Any Tougher Now than They Once Were?
    Friday, June 1, 2018 12:00 AM
    I received an email recently from one of my readers who seemed to feel that I’m teaching the industry to be too nice to customers in an effort to get their business. Is there such a thing as being too nice? Maybe if you spend so much on a customer that you could never have a chance of making it back, but other than that I can’t see how you can be too nice. The gentleman also seemed to feel that customers are more demanding, harder to sell, and possibly nastier than they used to be. I think they just have a lot more information available to them than ever before and it’s making them feel like they are in control.
  • Reman U: Tone It Up
    Friday, June 1, 2018 12:00 AM
    Without voice and eye contact, all you have are words. Use them wisely.
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