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  • Bob Mace

    Read the on-line digital edition - Click Here

    On the Cover: Quality Decisions

    Transmission Digest talks to Consolidated Vehicle Converters (CVC) about quality control, what’s popular and the thought and effort put into its plant.

    CVC General Manager Tim Prugh is recording every specification and tolerance of each component of a new Hino A465 converter. The specs translate into internal build sheets for manufacturing and will be added to CVC’s award-winning catalog. Prugh also shares what he finds with all TCRA members.

     

  • Mike Riley

    Rotating Clutches - The two remaining clutch packs in the 9T50 are almost a carbon copy of the two rotating clutches used by the 6T40. The clutch names for the six speeds of course are the 4-5-6 and the 3-5 / Rev. The 9T50 clutch packs were renamed 6-7-8-9 and 5-7/ Rev, although they operate the same.

  • Click Here  to locate a parts or unit supplier. Contains 39 categories of Powertrain Industry goods and services and the companies that provide them.
  • Quality Decisions
    Sunday, September 1, 2019 12:00 AM

    After entering the doors of Consolidated Vehicle Converters (CVC) you will quickly notice why every visitor has commented on the cleanliness and organizational skills of this remanufacturing facility which is phenomenal considering the dirty pieces of work they deal with every hour of every day. General Manager Tim Prugh is accustomed to and proud of the fact every visitor comments on the cleanliness and best organized production facility of torque converters they have ever visited. “We think every impression, especially the first impression of our company should reflect the planning, pride and quality that we put into every product we sell, he says.”

  • Customer Service in the Queen City
    Sunday, September 1, 2019 12:00 AM

    Mike Yeager entered a transmission shop after he moved to Cincinnati because his car was in desperate need of repair. Now he owns Northgate Transmissions, where his customers get a personal touch to their service and never leave the shop with an apology instead of a repair.

  • Not Just Transmissions
    Thursday, August 1, 2019 12:00 AM
    The employees of Transmissions and More in Fairfield, Ohio are dedicated to what they do. The president was even willing to take time to talk to Transmission Digest in the middle of his workday.
  • Oetiker - Putting It Together
    Thursday, August 1, 2019 12:00 AM

    “It’s easy to think of a connector or clamp as something simple,” said Oetiker Regional Marketing Manager Brett Moffett. “But, there is a reason that the OEMs have consciously decided to invest into the quality and reliability of the Oetiker connection. The same consideration is as important in a high-mileage aftermarket application as it was to the OEM. “At Oetiker our motto is providing customers with ‘peace of mind.’ When a customer uses our connections they do not have to worry about a failure. This also translates into peace of mind for those giving a warranty for a transmission job or any other type of automotive repair.”

  • Allison® 1000/2000/2400, ’00–’15
    Sunday, September 1, 2019 12:00 AM

    Allison® 1000/2000/2400, ’00–’15

    Critical Wear Areas & Vacuum Test Locations

  • A Transmission Problem, Or Something Else?
    Sunday, September 1, 2019 12:00 AM

    The subject of this article is a 2007 Nissan Maxima that was brought to us from a shop that we do a lot of work with. They had initially called and wanted to see if we could point them in a direction on what to look at. The shop had stated the vehicle had code P0868 (secondary pressure down), but after the code was cleared, it had not returned yet the car was still acting up. It would cut out and go into limp mode. I had asked about any other codes in other systems and they said it had a C1109 code (battery voltage out-of-range) in the ABS module, and the battery had been replaced a few weeks ago. I told them to make sure that the charging system was working properly and get back to me with what they had found. 

  • The P0776 Twist
    Sunday, September 1, 2019 12:00 AM

    Tom from “Transmission Shop” in Minnesota had a customer come in with a 2012 Honda Odyssey with a six-speed BYKA transmission experiencing erratic shifts. It had an intermittent and inconsistent 2-3 shift where sometimes it would have a slight flair and bump while other times it would experience a large flair and a bump. Other times it shifted into 3rd then neutral and back into 3rd.

  • General Motors 9T50 Nine Speed FWD: Part Two
    Sunday, September 1, 2019 12:00 AM

    Rotating Clutches - The two remaining clutch packs in the 9T50 are almost a carbon copy of the two rotating clutches used by the 6T40. The clutch names for the six speeds of course are the 4-5-6 and the 3-5 / Rev. The 9T50 clutch packs were renamed 6-7-8-9 and 5-7/ Rev, although they operate the same.

  • THE RULES OF SELLING IN THE AUTOMOTIVE TRADES – PART 2
    Sunday, September 1, 2019 12:00 AM

    When last we met I was in the midst of explaining, step by step, the process of making the sale. We got up to step eight in which we presented our findings to our customer. This cannot be done until we have all of the information we need to not only diagnose the problem(s) but to determine what is needed to take care of it or them; what parts it will take, their availability and cost, what labor operations will need to be performed and their cost, and how long it will take to complete all work.

  • The Rules of Selling in the Automotive Trades
    Thursday, August 1, 2019 12:00 AM

    In last month’s segment I already mentioned the first rule of selling, which is: Nobody in their right mind wants to spend anything to have a car repaired. They will spend to buy something they want but an auto repair is just not one of those things. It is a necessary evil. It always was and it always will be. So your career as an owner or a service advisor will put you into fight mode every day. You need to be able to handle that type of stress by coming up with enough ways to win that make you feel fighting for your price is a worthwhile endeavor. If you get scared or lazy about it along the way you and the shop will lose money and put you into a downward slide that is difficult to recover from.

  • Is Your Team Performing or Storming?
    Thursday, August 1, 2019 12:00 AM

    When there’s a lack of harmony on a team, chances are everyone is aware of it on some level, even if it’s just a vague sense of something’s not quite right. It could be really bad, palpable even from a distance – there could be internal turmoil, talking behind colleagues’ backs (which is never as secret as you might think it is), unrest and open unhappiness. Or maybe communication just isn’t as smooth as it could be. There are hurdles like not being able to or wanting to talk face to face, digital communication dwelling awkwardly in the mystery tone-zone (was that sarcastic? mean? too informal?), or the relationships are professional but not much more than that.

  • SWITCHING GEARS FROM THE MANAGEMENT SERIES TO THE SALES SERIES
    Monday, July 1, 2019 12:00 AM
    We’ve covered a lot of topics related to business and shop management over the past few years. Now I think it’s time to find out where the money comes from to fund all of those wonderful things we want to do within our companies. Well, pretty obviously, all the money that comes into a transmission or auto repair facility comes from the sales we make. But just making sales doesn’t get us what we need; making a high volume of profitable sales does. I’ve always felt that if a salesperson was to knock a price down low enough he or she could sell anything as long as there was a market for the product or service. That doesn’t however, so get the job done. Sales techniques are what allow you to get the amount you really need for your work.
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Beyond the missions of providing education and reference materials, Transmission Digest serves as a prime resource used as shops find the parts, supplies and services necessary for successful and profitable operation. Nine of the 12 issues published each year are focused on the products, services and suppliers relating to a specific profit center within the retail shop.

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