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  • Reman U: The Cog in Your Customer Experience Strategy
    Wednesday, August 1, 2018 12:00 AM
    A decade ago, I was a very fast man on the banked oval tracks known as velodromes. At one time, velodrome and track bicycle racing were the most popular spectator sports in America and the top racers held the land speed records of the day. Now, there are only a couple dozen velodromes in operation in the U.S. and few people ever watch a track bicycle race outside of some random Olympic viewing. Trust me, it’s quite exciting!
  • Millennial Marketing Can Be Awesome for Your Business
    Sunday, July 1, 2018 12:00 AM
    Encountering a millennial in the workplace is pretty normal for most of us now, depending on the industry. If you’re in a business that utilizes technology, then there’s a bigger chance you’re surrounded by millennials – or maybe you’re a millennial yourself. If you’re in the automotive or machining industry, it may be different. Regardless of your industry, you probably have people talking about millennials whether it’s good or bad, true or false, right or wrong, the stereotypes are out there in full force.
  • Reman U: Tone It Up
    Friday, June 1, 2018 12:00 AM
    Without voice and eye contact, all you have are words. Use them wisely.
  • Ideas Don’t Work Unless You Do
    Tuesday, May 1, 2018 3:55 PM
    When I first interviewed in the building where I now work, I could not help but notice the inspirational quotes that stood out on the walls, in the halls, and in every meeting room – including the room where I sat, résumé in hand.
  • Building Projects (and Relationships) in the Dark
    Friday, December 1, 2017 12:01 AM
    Reman U is a place for stories. This post is no exception, but I’m going to go slightly off-script and start by telling you the moral to this story: Most businesses hurt their relationships with customers because they don’t apply the same project management skills that they use in the shop when working with them.
    Now the story…
  • Reman U: The Most Important Part
    Wednesday, November 1, 2017 12:00 AM
    Jennifer Porter shares what she learned by shadowing a coworker.
  • Be the Special in Specialization
    Sunday, October 1, 2017 12:00 AM
    Growing up, did Mom tell you that you were special? Do you have special skills? Yum, special sauce! Like paying special assessments? Part of a special interest group? Would you like to place a special order?
  • Read This and Reap
    Tuesday, July 11, 2017 3:00 PM
    Classic book by ‘godfather of personal development’ remains relevant

    I read a lot of books. Or, I should say, I used to read a lot of books. Since the invention of social media (namely, Facebook), I find myself wasting the time that I used to devote to reading a chapter or two of something valuable on looking at pictures of other people’s vacations. No wonder I’ve been uninspired lately.

  • The Art of the Follow-Up
    Monday, February 13, 2017 1:17 PM
    Most salespeople do not follow up. Most salespeople have lousy closing ratios. Don’t be like most salespeople.
  • Reman U: How to Keep the Exception from Becoming the Rule
    Wednesday, January 18, 2017 3:35 PM
    I went to dinner with the Reman Wingman following several hours spent in our booth on a recent trade-show floor. A bit tired and jet lagged, we were anxious to eat.
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Beyond the missions of providing education and reference materials, Transmission Digest serves as a prime resource used as shops find the parts, supplies and services necessary for successful and profitable operation. Nine of the 12 issues published each year are focused on the products, services and suppliers relating to a specific profit center within the retail shop.

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